Biolog-id also offers its customers a range of installation and maintenance services for its solution. These services come at the highest levels of quality, and comply with regulatory stipulations in each country.


Cloud hosted solutions using the most advanced technology in terms of security and reliability

A team of experts

Biolog-id means a team of engineers and experts at hand to support you and develop customized solutions that meet your individual needs:
  • Audits,
  • Training,
  • Custom developments,
  • Interfaces with software and systems.

On-site support

Biolog-id can call upon its international network of specialists and certified in-field healthcare technicians to deliver the following services in your place of work:  
  • Installation,
  • Annual maintenance check-up,
  • Incident resolution.

After-sales service

The Biolog-id repairs service is an effective, high quality solution:  
  • Fast repair times,
  • Original spare parts,
  • Quality control,
  • Updates with latest hardware and software patches.

Equipment management, remote monitoring and diagnostics

If you so desire, Biolog-id can manage all of your hardware using the most innovative remote monitoring tools.

Support center

Customer support is a Biolog-id priority. We have a local team in every country, ready to listen to your questions and your needs, providing you with an answer as soon as possible.